How to Netflix Error Code NW-3-6


The Netflix Error NW-3-6 occurs when there’s a configuration issue or network connectivity issue that is preventing your device from reaching the Netflix Service.

If you get the NW-3-6 error, you’ll see a message like this:

We’re having a problem connecting to Netflix. Please try again or visit:

Before going to the solutions, we must know why the Error code NW-3-6 occurs.

What Causes the Netflix Error NW-3-6?

  • Maybe Netflix server is down. In this case, you cannot do anything except wait it out.
  • The Netflix error NW-3-6 occurs when there’s a network connectivity issue with your streaming device.
  • There may be a configuration problem with your ISP or the device that could prevent you from contacting the streaming service.

Steps to Solve Netflix Error NW-3-6

Below is some solution to fix this issue. You can apply these solutions according to your device.

Video Tutorial:- 

Solution 1: Restart Your Streaming Device

Restarting your streaming device is the first solution of all Netflix Errors. Simply shut down the streaming device for 5-10 minutes and then plug in your device and see the error is fixed or not. If your error doesn’t fix then go to the next solution.

Solution 2: Disconnecting VPN, Proxy

If you are connected through a ‘Virtual Private Network‘ or ‘Proxy server‘, then disconnect it immediately and try to reach Netflix again. Sometimes if you are linked via another server, the device will have issues linking to the web.

So, disconnect all VPN and proxy servers to fix the Netflix Error code NW-3-6.

Solution 3: Restart your Home Network

Be sure to leave your device and all your home network appliances unplugged for 30 seconds before plugging each device back in one by one.

  • Turn off your Device

Restarting Your Console
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  • Unplug your modem from power for 30 seconds.
  • Plugin your modem and wait until there are no fresh flashing indicator lights. If your router is distinct from your modem, plug it in and wait until there are no fresh flashing indicator lights.
  • Turn your device back on and try Netflix again.

Solution 4: Connect your device directly to the Modem

If you are connecting to your modem via a wireless router and are still unable to connect after restarting your network, attempt bypassing the router. This will assist define what causes the issue as a feasible cause by eliminating the issue of the router or wireless connectivity.

  • Turn off your Device
  • Use an Ethernet cable to connect your device straight to your modem.
  • Shut down your modem from the energy for at least 30 seconds, then plug it back in and wait until there are no fresh indicator lights on.

fix Netflix Error NW-3-6
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  • Turn your device back on and try Netflix again.

Solution 5: Verify DNS Settings

This error sometimes occurs because of settings problems with your network console or incorrect/corrupted data regarding your IP and domain name. The configuration of the console DNS settings can assist solve the NW-3-6 error code.

For Playstation: 

  1. From the PS4 main menu, navigate to Settings.
  2. Select Network.
  3. Select Set Up Internet Connection.
  4. Choose either Use Wi-Fi or Use a LAN Cable depending on your connection method.
    • If your connection is wireless, use the following steps before proceeding:
      • Under Use Wi-Fi, select Custom.
      • Select your Wi-Fi network name.
    • If your connection is wired, select Custom for Operation mode.
  5. Select Automatic for IP Address Settings.
  6. Select Do Not Specify for DHCP Host Name.
  7. Select Automatic for DNS Settings.
  8. Select Automatic for MTU Settings.
  9. Select Do Not Use for Proxy Server.
  10. Select Test Connection.
    • If your connection test is successful, try Netflix again.
    • If your connection test fails, continue troubleshooting below.

For Xbox: 

  • Press the ‘Guide’ button on your controller
  • Go to ‘Settings’ > choose ‘System Setting.’
  • Choose Network Setting.
  • Choose ‘network’ > select ‘Configure Network.’
  • Go to ‘DNS Settings’ and select ‘Automatic.’
  • Restart your Xbox
  • Try Netflix

Note:- These settings are accessible only in these consoles, and you can verify your DNS settings by your own technique when you are using the service on another computer.

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