If you’re a gamer then you definitely understand the pain behind this error “We’ve encountered an error while processing your order. Please try again later.” Lots of people across the world face this error on their gaming consoles while purchasing anything on it.
Whenever you purchased anything on PS4, PSN, or any gaming console, you’ll get this error on the screen.
we’ve encountered an error while processing your order. please try again later.
The cause of this problem is not specific and a number of factors could be causing the issue.
Below are some simple troubleshooting steps to fix the “we’ve encountered an error while processing your order. Please try again later.” error.
Solution 1: Verifying Your Billing Address
Sometimes what happens your billing address is mismatched with your bank account address and you get this error “we’ve encountered an error while processing your order. Please try again later.”
Sometimes your billing address and your account address are mismatched and you get this error. So, Make sure you’ve exactly copy/paste your address from your bank’s attached address.
To solve this, Go to https://account.sonyentertainmentnetwork.com/ and check the box “Use my billing address” under Account > Account Details > Location.
I hope this method works, If not go to the next solution.
Solution 2: Disconnect VPN
If you’ve installed a VPN, then disconnect it and try to purchase it again. A VPN is programming that creates a safe and encrypted connection over a less secure network, such as the public internet.
If a VPN connection fails, a typical error message including a code number is reported in the client program. There are hundreds of various VPN error codes available but in most instances, only certain error codes appear.
Maybe you’re having this problem because of a VPN, Remove it from your device and try to purchase again.
Solution 3: Call Your Bank about this Request
You can call your bank to see why those requests are refused because Sony does not have the reason apparently. If the bank has no information about your transaction, check with Sony’s customer service.
We discovered that calling them is simpler than receiving a reply via mail or chat.
So these are some methods to fix “we’ve encountered an error while processing your order. Please try again later” error. If you still getting this error on your gaming console then you can ask your problem here.