Solution 1: Turn on Java on your browser
For Internet Explorer
- Launch IE and navigate settings
- Tap on Tools and select internet options
- Click on Security tab then the custom level button
- Scroll down and you reach the option ‘Scripting of Java applets’ under the bullet ‘Scripting’.
- You have to ‘enable’ it if it isn’t enabled.
For Google Chrome
- Launch Chrome and click on three dots from the upper right corner.
- Then Select Settings>>Advanced settings
- Scroll Down and you’ll find Content Settings.
For Mozilla Firefox
- Launch Firefox and Tap on Menu Icon
- Select Add-ons>>Plugins Tab
- Click on the Java Platform plugin
- Select ‘Always Activate’ Button
Solution 2: Java is Properly Installed
Make sure you have installed java and it is properly working on your device. You can check this by the following steps:
- Go to the Control Panel
- Under Programs click on ‘Uninstall a program’
- Then you got all Install programs of your PC.
- Search the Java program, If you can’t find that, install it on your PC.
Solution 3: Clear the Cache
For example, If you’re a Chrome User,
Click on three dots>>History>>Clear Browsing Data, Tick on the cookies and other site data then click on clear data.
Restart your browser and try again.
Solution 4: Reload the webpage by bypassing the cache
This option refreshes files that are corrupted or maybe outdated. The Shortcut of the method is CTRL+F5.
I hope your problem is fixed.